Artificial intelligence may not destroy humans, but many people are beginning to worry whether artificial intelligence will replace human jobs.
The answer is obvious.
Forrester's latest research report shows that 6% of human jobs will be replaced by artificial intelligence in the next five years, including multiple positions in the customer service, freight and taxi service industries.
Brian Hopkins, Forrester’s vice president, said that by 2021, this trend will officially begin. Artificial intelligence and cognitive technology-driven solutions will replace many positions, and transportation logistics and customer service will Will be affected first.
Why is 2021?
The report pointed out that although artificial intelligence is currently highly sought after, by 2021 this time, artificial intelligence or robots will be able to better understand human language, learning ability will also be greatly improved, and can deal with more complex Happening. These improvements are the premise of artificial intelligence replacing human jobs.
Of course, the 6% of the jobs mentioned in these reports have been replaced by only one part. With the further development of artificial intelligence technology, there will be more jobs where artificial intelligence will appear in the future.
According to the previous report of The Economist, in a survey covering 702 jobs, the work of 47% of people in the United States is likely to be automated in the future. Telephone salespersons, accounting auditors, retailers, and other positions are very promising. It may all be driven by artificial intelligence.
Of course, we don't have to worry too much. The “high level†of artificial intelligence is more to help people improve their work efficiency than to actually replace it.
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