HTC Vive is one of the best virtual reality heads on the market. This is an exciting and innovative device, but it is complex and requires very specific setup conditions to work properly. Therefore, a series of problems may occur on the hardware and software side. Fortunately, most of the problems can be fully resolved and prevented. Xiao Bian has compiled a special guide for everyone today to cover the most common problems that users may encounter, as well as specific solutions.
If you still do not find a solution to the specific problem you are facing in this guide, you may need to contact SteamVR to facilitate Valve's diagnosis and help you solve problems that are plaguing the system or setup.
The specific operation is as follows:
1. Open SteamVR and open "Settings"> "General"> "Create System Report".
2, click on "Save to File"
3, send the system report to.
Valve emphasizes that this is only done when Valve's troubleshooting page and Steam forum cannot solve your problem.
Common error codes
(Error 108) Headset not found/(Error 108) Headset not found
An error message will appear on the screen (error 108), or the red light on the head will flash. This is usually due to a USB or drive problem.
Possible repair scenarios:
1. First, make sure the head is inserted correctly.
2. Make sure that the power, USB, and HDMI cables on the headphone are plugged into the correct slot in the junction box. The USB and HDMI cables from the junction box should then be plugged into the PC and the power cable plugged into a power outlet.
3. After the correct insertion, the LED on the head should be green, indicating that it is ready for use.
4, if everything is inserted correctly, but the head was not normally open, please try other outlets.
If the problem persists, you can try other methods:
Restart the head
Right-click on the heads-up icon in steamVR and select Restart Vive Header.
Wait for the reboot to finish.
Restart the junction box
1. Close SteamVR.
2. Unplug the power supply and USB cable on the PC side of the junction box (non-orange side).
3, wait a few seconds.
4. After a few minutes, plug the power cord and USB cable back into the junction box. If you see a notification that the driver is being installed in the taskbar, wait for it to finish.
5. Restart SteamVR. Remember that you may need to repeat this process several times so that the error message stops displaying.
Restart the computer
Exit SteamVR and restart your computer.
Use a different USB port
Sometimes using USB 3.0 and 3.1 ports can cause errors. In this case, try using a USB 2.0 port. If you still cannot connect after trying all possible USB ports, try the following steps to reset the USB device.
1. Unplug the cable from the PC.
2. Select SteamVR> Settings> General, and make sure the Developer Settings checkbox is selected.
3. Click "Reset" in the side bar.
4. Carefully check whether the USB cable of the connection box has been unplugged from the PC. Click Remove all SteamVR Devices, and then click Yes in the pop-up window.
5. Exit SteamVR, plug the connection box back into the PC, and restart SteamVR.
If you tried each of the above repair steps, but the problem has not been fixed, it may be due to a problem with your USB chipset. Please consult the Steam support page for further instructions on compatible USB chipset.
(Error 113) Path registry not writable/ (Error 113) The path registry could not be written
This is usually due to the lack of proper installation rights. You need to change permissions in Windows.
Possible solutions:
1. Right-click on Windows Explorer and select the folder for which you want to edit permissions.
2. Click "Properties".
3. Click on the "Security" tab.
4. Check the name listed in the "Group of usernames" check box. If the account you are using does not appear, click "Add" and type in the name of the user you want to add. If the user name is already displayed, skip this step.
5. Click "Allow or Deny" in "Permissions for User of Group". If you want to resolve bug 113 in Vive, you need to select Allow.
(Error 200) Driver failed/(Error 200) Driver Failed
This error message indicates that the OpenVR driver failed.
Possible repair scenarios:
1. If you add a file or folder to SteamVR's drivers director, deleting it at this time should solve the problem.
If not, you may not have the appropriate permissions written in the user directory. At this point you need to change the permissions in Windows:
1) Right-click on Windows Explorer and select the folder for which you want to edit permissions.
2) Click "Properties".
3) Click on the "Security" tab.
4) Check the names listed in the "Group of usernames" check box. If the account you are using does not appear, click "Add" and type in the name of the user you want to add. If the user name is already displayed, skip this step.
5) Please click "Allow or Deny" in "Permissions for User of Group". If you want to solve the error 200 in Vive, you need to select Allow.
(Error 206) Driver not calibrated/ (Error 206) Driver is not calibrated
Error 206 indicates that SteamVR cannot load the headed calibration. To solve this problem, you need to reset the display and force the driver to reinstall.
Possible repair scenarios:
1, remove the head display plug.
2. Open SteamVR, choose Settings > Reset, then click Remove all SteamVR devices. Wait a moment.
3, re-insert the head, waiting for the driver to install.
If you can't solve the problem after several attempts, Valve's support website indicates that the device may have problems and the user may need to contact HTC.
(Error 207) Driver calibration invalid/(Error 207) Invalid driver calibration
This error is similar to error 206 because it indicates that SteamVR has failed while loading the heads up calibration. Therefore, the two are the same steps to solve the problem.
Possible repair scenarios:
1, remove the head display plug.
2. Open SteamVR, choose Settings > Reset, then click Remove all SteamVR devices. Wait a moment.
3, re-insert the head, waiting for the driver to install.
If you cannot solve the problem after several attempts, Valve's support website indicates that the device may have problems and the user may need to contact HTC.
(Error 208) HMD display not found or (Error 208) HMD found over USB, but monitor not found/ (Error 208) Headset not found or (Error 208) USB can detect the heads but the display is not found
If you run into "Headset not found" or "USB can detect the heads but no displays are found", you can try the following solutions:
Possible repair scenarios:
1. Make sure you have the latest version of the graphics driver.
2. Check the connection of all data lines again (from the display to the junction box, and the PC and the power outlet to the connection box). The power cord may loosen after heavy use. You can check by opening the removable panel on the head.
3. Make sure the orange power cable is plugged into the orange port of the connection box.
(Error 301) Connect failed/(Error 301) connection failed
This indicates that vrserver.exe failed to start or the connection failed. Sometimes this is due to multiple startup procedures.
Possible repair scenarios:
1, exit SteamVR
2. Type "Task manager" in the Windows Start bar and open it.
3. Find vrserver.exe that may be running and exit the process.
4. Run SteamVR.
If the problem is not resolved, Valve's support page will instruct users to send a system report to them (see the beginning of the article for details).
(Error 302) Init failed/(Error 302) Initialization failed
This means that vrserver.exe is having problems starting.
Possible repair solution
1. Under normal circumstances, it can be repaired by simply restarting the computer.
2. If this does not solve the problem, Valve's support page will instruct the user to send a system report.
(Error 1101 - Error 1112) USB Error
Errors between 1101 and 1112 are related to USB. If you encounter this situation, try the following:
Possible repair solution
1. Unplug the headset, connection box, controller and all VR devices that have been plugged into the PC.
2. Open SteamVR, click on "Settings" > "Reset", then click on "Remove All SteamVR USB Devices".
3, click "Yes".
4. Exit SteamVR.
5. Reconnect the head display, use a different USB port, and wait for the driver to install.
6. Restart SteamVR.
If this still does not solve the problem, Valve's support page will instruct the user to send a system report.
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